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Representatives of an energy retailing company have been granted a solicitor’s permit for unincorporated DeKalb County…but Sheriff Roger Scott is cautioning residents to be wary.

Just Energy Group is a Canadian-based natural gas and electricity retailer, which has been working in U.S. markets for several years.  Company employees will be able to approach homes during the day, offering homeowners the chance to obtain utility service from other providers, at lower cost.

But Sheriff Scott notes that the permit is not an endorsement of the company; in fact, he notes that Just Energy Group is not accredited by the Better Business Bureau, and has a “C” rating because of its business practices.

The sheriff says there have been over 550 complaints against this company to the Bureau, and thousands of complaints have been made to the Citizens Utility Board; alleged infractions include omitting contract requirements, failing to disclose fees to consumers, and providing false or misleading statements.

The sheriff says the permit applies only to unincorporated areas of the county, and solicitors can only go to homes between 9 a.m. and 7 p.m.  Anyone having difficulty with these solicitors should contact their local police.

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